Privacy Policy

Privacy Policy 

Alcôve Aesthetics respects your privacy. We collect personal, device, and health-related information to provide services, process payments, improve our website, and communicate with you. We do not sell your personal information.

We may share information with trusted third parties such as Shopify, payment processors, analytics providers, and healthcare technology partners as necessary to operate our business and comply with legal obligations.

By using our website, booking services, or purchasing products, you consent to our Privacy Policy and Terms & Conditions.

For questions, contact info@thealcoveaesthetics.com.

SMS & Phone Number Communications

Alcôve Aesthetics collects phone numbers provided by users during bookings, account creation, inquiries, or other interactions.

We use phone numbers and SMS/text messaging strictly for operational and appointment-related purposes, including:

• Appointment confirmations

• Appointment reminders

• Operational or service-related messages

By providing your phone number, you consent to receive appointment-related text messages from Alcôve Aesthetics. Message and data rates may apply.

User data, including phone numbers, is stored securely using industry-standard safeguards and accessed only by authorized personnel and trusted service providers necessary to operate our business.

We do not sell personal information, including phone numbers, to third parties.

 

NOTICE HIPAA Privacy Notice 

HIPAA Privacy Practices

Alcôve Aesthetics is committed to protecting the privacy and security of your protected health information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

How We May Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes:

• Treatment: To provide, coordinate, or manage your care and services.
• Payment: To bill for services rendered and process payments.
• Healthcare Operations: For quality assessment, staff training, licensing, compliance, and business operations.

We may also disclose PHI when required by law, for public health activities, or to prevent a serious threat to health or safety.

Your Rights Under HIPAA

You have the right to:

• Access and request a copy of your medical records
• Request corrections to your health information
• Request restrictions on certain uses or disclosures
• Receive confidential communications
• Receive an accounting of disclosures
• File a complaint if you believe your privacy rights have been violated

Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your PHI
• Notify you of any breach of unsecured PHI
• Follow the duties and privacy practices described in this notice

Questions or Complaints

If you have questions about this notice or wish to file a complaint, contact:

Email: info@thealcoveaesthetics.com

You will not be retaliated against for filing a complaint.